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Call Today:

+86-577-85221188/85237018

E-mail:

ab@momali.net
FAQ

  • Q On which side of a sink is the cold water faucet?

    A Usually the right side is cold. But there are variances out there. Try running the water in another part of the house / building and compare.
  • Q Why do sink faucets have aereators?

    A They mix air with the water so that it doesn't have as much force coming out of the faucet and splashes less.
  • Q How can you increase the water pressure to your faucets?

    A It depends on the circumstances. it could be your line sizing or the builing pressure. either incease the size of the line or have a small booster pump installed to increase the pressure
  • Q What is the material of the flexible hose?

    A
    The flexible hose's materials are 201 and 304
  • Q Can the aerator screw off to be cleaned or do you have to get a special tool to remove the screen?

    A The aerator can be unscrewed by hand. 
  • Q Is there cheap shipping cost to import to our country ?

    A For small order ,express will be best ;For bulk order ,sea shipment is the best but takes longer time ; For urgent orders,we suggest by air.
  • Q We are a distributor in our country, can we be your exclusive agent?

    A
    Highly welcome you to become our exclusive agents. Usually we have some agreement signed which is benefit for both of us.
     
  • Q What if we order small quantity for your items, will you accept it?

    A

    we could accept small quantity, to help you open your market step by step.

     
  • Q If I want to visit your company and factory, which is the nearest airport?

    A It is Wenzhou Airport. About one hour car drive from wenzhou to our factory
     
  • Q Do you charge sample and freight

    A Generally, we receive sample charges,freight charges or freight collect.When customer at the first order,we will return the sample charges to customer.
  • Q Can pass the 24-hour acid salt spray test?

    A Our goods can through 24 hours acid salt spray test and 200 hours neutral salt spray test.
  • Q Where is the loading port?

    A Ningbo ,Shanghai
  • Q When can I get the price?

    A Usually we quote within 24 hours after we get your inquiry
  • Q How do you make our business long-term and good relationship?

    A
    1. We keep good quality and competitive price to ensure our customers benefit ;
    2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
  • Q What is your terms of payment?

    A 30% advanced payment,70% balance upon copy of BL
  • Q How does your factory do regarding quality control?

    A We products in assembly workshop have 100% detection and the finished goods in warehouse sampling is 20%.It could protect goods before shipping 100% qualified.
  • Q Does your factory have the design and development capabilities, we need the customized products?

    A The staffs in our R&D department are well experienced in the faucet industry, with more than 10 years experience. We can make customized products especially for you
  • Q Can you print our logo on products?

    A
    Yes, we use laser marking,not only use momali logo or customer provide logo.
  • Q How is your factory production capability?

    A We can manufacture products up to 120000-150000pcs per month.
  • Q Can you produce according to customers’ design?

    A Sure, we have our own professional R&D team to support you, OEM & ODM are both welcome.
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