Momali Modern Extended Basin Mixer for Bathroom

Q1. Are you Manufacturer or trading company?
A: We are a manufacturer of faucets with over 35 years of experience. Additionally, we have a well-established supply chain that allows us to provide other sanitary ware products as well.

Q2. What’s the MOQ?
A: Our Minimum Order Quantity (MOQ) is 100 pieces for chrome color and 200 pieces for other colors. However, we are open to accepting smaller quantities in the initial stages of our cooperation, allowing you to test our product quality before placing a larger order.

Q3. What kind of cartridge do you use, and what is their lifetime?
A: We use standard cartridges in our faucets. The specific type of cartridge may vary depending on the model and design of the faucet. As for their lifetime, it depends on factors such as usage frequency and water quality. However, our cartridges are designed to have a long lifespan and provide reliable performance.

Q4. What kind of product certificates does your factory have?
A: Our factory has obtained various product certifications including CE, ACS, WRAS, KC, KS, and DVGW. These certificates ensure the quality and compliance of our products with international standards.

Q5. How long will it take for my order to be delivered?
A: The delivery time for your order is typically 35-45 days after we receive your deposit payment. Please note that this timeframe may vary depending on the specific product, quantity, and any customization required.

Q6. How can I get samples?

If we have samples in stock, we can send them to you at any time. However, if the sample is not in stock, we will need to prepare it for you.

1/ For sample delivery time: Generally, it takes us about 7-10 days to prepare the samples and deliver them to you.

2/ How to send samples: You can choose DHL, FEDEX, TNT or any other available express service to send samples.

3/ For sample payment: We accept Western Union or Paypal as payment methods for samples. You can also transfer money directly to our company account.

Q7. Can you produce according to customer’s design?

Yes, we can produce products according to customers’ designs. Whether you have specific requirements or customization, we have the ability to manufacture products to your specifications.

Q8. Could you provide more details about the product certificates your factory holds?
Certainly! Our factory holds the CE certificate, which signifies that our products meet the essential health and safety requirements set by the European Union. The ACS certificate ensures the compliance of our products with the French regulations for sanitary and plumbing products. Similarly, the WRAS approval guarantees that our products comply with the UK’s Water Supply (Water Fittings) Regulations. Additionally, we have obtained the KC and KS certifications, which are mandatory for products sold in South Korea, indicating their compliance with the country’s safety and quality standards. Lastly, the DVGW certification demonstrates that our products meet the requirements of the German Technical and Scientific Association for Gas and Water. These certificates reflect our commitment to delivering high-quality products that meet international standards.